F A Q's

If you are based in London or if the recipient is London based, we will deliver. Our delivery service covers all London postal codes within the M25. Unfortunately, postcodes that do not fall within the M25 are not covered by our hand delivery service.

Our delivery service does run 7 days a week Monday-Sunday. Including our same day delivery service. For a same day delivery on Sunday, you will need to place your order before 1pm.

Our same day delivery service is the very core of our business. Our same day service runs from Monday-Sunday. Orders need to be placed before 6pm Mon-Sat or 1pm if ordering on a Sunday to ensure a delivery. 

Unfortunately, we do not yet offer a collection service. All cakes are pre-paid and delivered to your preferred London location.

No, Unfortunately we are not able to deliver outside London as our cakes are hand delivered. We will be launching a UK postal service in May which would allow you to post cakes anywhere in the country.

No. We do not use any alcohol in our cakes or in any of our products

Yes we do, we currently offer Eggless, Dairy Free,  and Gluten Free cakes. If you can not find what you are looking for on our site please contact us via email or phone and we would be happy to assist. Unfortunately we cannot guarantee that our cake products have not come into contact with nuts.

We always recommend placing an order as soon as you are able although we do cater for last minute orders with our same day delivery service. If the cake you would like is not from out site and will be made bespoke, you will need to give us at least 3 days notice.

You are able to place an order with us from anywhere in the world as long as the recipient is in London. Orders can be place via our site and payments made by card.

Our team pride themselves on the handwork that goes into each and every cake from the start of the bake till the end of the decoration process.

We have a baker come in every morning to make fresh batches of cake. 

We do not use buttercream or fresh dairy cream. Our cream for our cakes and cupcakes is a delicious soy based whipped cream alternative.

Any orders for same-day delivery that are made after 6pm will be looked at the following day.

Same-day orders can not be cancelled. Any pre-orders will need to give a 48 hour notice period before cancelling.   

Your cakes can be stored up to 3 days in the fridge